By creating an account at our website, you will be entitled to the following benefits:
Newsletter - If subscribed, you will be updated with the latest news on New Products Release, Promotional Discounts and more. You can always enable or disable the newsletter subscription feature at My Account.Permanent Cart - Once login, you can save your shopping cart same as a "Wish List." We will remember what you put in the cart, saving it until you are ready to purchase!Address Book - No need to retype all your address information for repeat orders. We can now even deliver your products to another address other than yours! This is perfect for sending birthday gifts direct to your friends.Order Progress - View the progress status of your current order at My Account.Order History - View your history of purchases at My Account that you have made with us.Products Reviews - Share your opinions on products with our other customers.Speedy Processing - Online orders will be received instantly for speedy processing.
We specialize in selling baby products and entertainment equipments such as strollers, highchairs, cloths, playground, swings and much more just browse our online store and other services
Our company vision statement is to provide you with a unique taste of baby products to an unsurpassed quality standard. We aim to bridge the cultural ties by offering verity different styles and designs of the products so we can include multicultural taste with us in one website.
If we tried to capture our enormous items on paper, it would be thousands of pages ... imagine getting that in the mail! And, it would need to be constantly updated as we add new products. Our customers overwhelmingly prefer our quick-and-easy online shopping experience.
We make sure that every product we sell is individually picked to ensure the high standard of quality of our customers expect of us. Nevertheless, all my products are branded internationally, only the hand made products as in this section I wanted to introduce the individual creative women/ mother/ sister or anyone who have the creativity talent but it’s not shown.
You can see the main size measurements of your item in the item page.
We try to update our website with new products almost constantly. You can keep up with our new products by visiting our site from time to time by checking out fresh stock will show you all the updated products. Or you may also subscribe to our newsletter and be updated to the arrival of any new products as well as be entertained by the competition that I will make and some shows.
Our website methods are:
Note: All the order will be processed after the payment has been credit into the account
Please send the money to the below bank account:
Bank: Emirates NBD Bank, BAB, Dubai, UAE
Account No: 101-14681579-01
Account Name: Sit Jump Play for E-Trading
Swift: EBILAEADXXX
Just till me where you want the product to reach you, with a valid email address to confirm the order as well as a valid mobile number so the delivery person calls you to deliver the product.
Note: Please keep the money with you as a delivery person will not hand you the products unless you pay first and then will hand you the product and please do sign the receive document, it’s vital. Or otherwise you will take the responsibility to pay the delivery again.
All stock merchandise will be dispatched for shipment within 2-3 working days of receipt of order for door to door service and for bank transfer, draft cueq, and western union will be shipped after the confirmation of money accredit the account. Please allow an additional 3-5 working days for custom-made or alteration service. You will be notified via email of any back orders, or other delays in shipping your order. we offer delivery via Registered International air parcel which takes up to 4-6 working days for you to receive your goods.
We make every effort to keep a good stock of all the items on our site. Occasionally, a high-demand item may go out-of-stock. If we are out-of-stock of an item you ordered, we will notify you via email. You may cancel any unavailable merchandise or have a back-order entered at that time.
Customer satisfaction is important to all of us at sitjumpplay. We will ship your merchandise as quickly as possible. If your order has not yet shipped, we can cancel it for you. However, we shall not be able to process a cancellation once your order has been shipped.
We ship worldwide
Once your order has been shipped, we will provide you a tracking number, please enter this tracking number at relevant site below to track your shipment.
Import custom duty is usually paid by the customer.
The best way to arrange for an exchange is to contact our staff who will give you correct instructions pertaining to your particular order. Every exchange scenario can be different and there may be times when we can help you avoid unnecessary costs of sending your items back to us.
All products are carefully wrapped with utmost care to ensure a safe delivery to its destination. In case of damage during shipment, please file your damage claims to the delivering carrier immediately, and notify us within 72 hours of receipt of damaged merchandise by you.
sitjumpplay guarantees our product to be totally satisfied by you, and we don’t refund the product but we can exchange it to you by some other products with the same amount
If customers reject the package because of customs issue or other issues arouse at their side, we will not be responsible for arranging any refund towards the rejected package as we have fulfilled our obligation to complete and ship the orders to customers.
We usually advice customer to contact our staff before sending items back to us, as there may be times when we can help you avoid unnecessary costs of sending your items back to us. We'll tell you the best way to handle your returns or exchanges and what you can expect from our end. In the event you have to send the items back to us, please contact our customer service department via this address:info@sitjumpplay.com
In a normal event, the customer will be responsible for shipping their items back to us, whereas we shall be responsible for re-shipping exchange items back to you. Thus, we suggest you make careful selections for our products before you finalize your order.
We don’t refund any item but we can exchange the returned item.
Our ordering system immediately emails you a copy of your latest order once you've placed an order through our online order form. You will also receive another email from us in about 4-5 business days to inform you of the status of your order. Please ensure that you are using your correct email account to view your email copy (i.e. the same email address you specified when filling out our online order form).
You should have received an acknowledgement approximately the status of your order in about 4-5 business days after you had placed your order. This message will inform you whether your package has been dispatched or of available options in the rare event that your order cannot be processed. Please ensure that you are using the correct email account to view our acknowledgement email directed to you (i.e. the same email address you specified when filling out our online order form).
Contact our customer service team at : info@sitjumpplay.com
